In 2009, I and Ivan Komarov, my friend and partner, registered the company "Optimal logistics" LLC. At that time, we were motivated by the desire to create a different company in the Russian logistics market with its own ideology of providing services.
Read more This is how we formulated the task for ourselves: to be closer to the client, to be open, to be involved and to be honest. Of course, we had ambitious goals, which at that time did not match the idea of most market participants. Well, the world changes for the better when we change it around us.
With a small team of like-minded people, we started our story, which has been going on for 10 years, and I hope that the logistics community has acquired a worthy representative in our company.
We have always believed in our business, in our company, in our guys. This greatly simplified our attitude to numerous difficulties we have experienced for many years. For example, for getting the first bank guarantee for the customs representative, we pledged our personal property. As a result, in 2011, we received a certificate of inclusion in the Register of Customs Representatives,
Read more but at a high price. At the same time, the first separate division was opened in Smolensk, including for the processing of excise cargo. Thus, we were able to expand the portfolio of services and attract corporate companies that import excisable goods.
In 2013-2014 we are positive and active, we start publishing our own periodicals, the publication "Optimal Logistics", for the first time we hold a professional meeting with the clients "Business Breakfast with "Optimalog". Now these meetings gather 300+ participants!
Our staff includes 100 specialists working in 9 operational divisions across the country: in Moscow and the Moscow region, St. Petersburg, Vladivostok, Smolensk and Yekaterinburg. Our services are used by more than 800 participants of foreign trade, we transport more than 1000 goods every month and issue more than 1000 declarations for goods to the customs authorities. We cover the needs of customers in four transport elements - air, car, sea and railway.
Read more Most of the processes are automated, and IT solutions are used for serving the customers via the services of the personal account and the mobile application.
The ubiquitous use of digital technologies in the processing of logistics and customs processes, including software robots (RPA) and machine vision (OCR). Transition to online customer service, from placing an order to mutual settlements. Progressive transformation into a global IT logistics company.